Support Made Easy
Virtuaphone offers a range of tools and functions to make it easier for you to provide outstanding customer care:
Contact us.
For further information, to arrange a demo or simply to ask a question, use our online contact form or call:
+44 (0) 870 644-7679
For further information, to arrange a demo or simply to ask a question, use our online contact form or call:
+44 (0) 870 644-7679
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Diagnosing what a problem is can be a problem in itself. Navigating the myriad of possibilities and questions that need to be asked.
The Lucid Products' Troubleshooter builds interactive scripts for troubleshooting or general process scripting. It is designed to allow administrative staff to build rich troubleshooting scripts simply and quickly, removing the need for any coding knowledge. The Troubleshooter can work interactively alongside Virtuaphone Simulators. There are two parts to the Troubleshooter:
The Editor is a Windows® application which is installed on the user's PC. The Renderer uses standard web architecture requiring no custom components in the user's internet browser.
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