Support Made Easy
Virtuaphone offers a range of tools and functions to make it easier for you to provide outstanding customer care:
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Tariff Wizards
When you consider the number of handsets that your company sells, and the number of tariff plans that those handsets can be offered on there are often a bewildering number of combinations.

It is easy to get lost in all of this data, especially if the customer is not certain exactly what they want. Our tariff tools take your latest tariff and bundle pricing and over lay our filtering technology.

The output is a highly efficient way of determining the best deal and because of the way that we build our filtering tools, any changes made to the criteria is reflected immediately.

Our tariff data store is capable of managing any combination of product structure from basic bundle offer per month, to capped inclusive plans. And it is scalable so can manage any number of current or legacy tariffs.

Within these filtering tools we can over lay current sales priorities as well as other business rules to ensure that while the customer needs are met, certain business interests are also served.