That's to say nothing of the logistical implications of trying to arrange for handsets or class room style training. On the other hand, if your staff aren't aware of a device's features, or how to access the important content areas, then queries will take longer to resolve and customer satisfaction is diminished.

Virtuaphone is very simple to install and even simpler to use - to the point where your call centre representatives need only the most basic of instruction to be able to use the system - essential in a high staff-turnover environment.

Virtuaphone's unique combination of full free-roam, search, 'a2b' journeys and scenarios allow your customer service staff to become familiar with new devices quickly and efficiently. In addition the content that surrounds the Simulators can be used to highlight the unique features or major selling points - all very useful in striking a rapport with customers.

Of course familiarisation isn't only important in your call centres. Retail staff too need to be aware of these new phones either when talking to Distributors, Retailers or perhaps Customers.

Unrivalled development times mean that Virtuaphone could be deployed to front line staff before the handsets themselves are available. Essential if you are to support a device's early adopters or perhaps drum up interest prerelease.

To find out more about what Virtuaphone can do for you, select another option from the menu or contact us.