Support Made Easy
Virtuaphone offers a range of tools and functions to make it easier for you to provide outstanding customer care:
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For further information, to arrange a demo or simply to ask a question, use our online contact form or call:
+44 (0) 870 644-7679
Modular approach
The functions and applications that you use are probably common to many channels. But even more likely is that they look or act different or you display different information according to the audience using them.

The Virtuaphone solution keeps data separate to rules and in turn separate to the branding of the webpage.

In this way we can use a consistent set of information and tailor how that information is used and displayed. This approach gives you a tool with true multi-channel potential but without the expense of buying distinct applications.



The result is that you can have a phone filtering wizard for your call centre, retail kiosk and customer website without needing to redevelop the tools every time.

Examples of re-use include:

  • Call centre view
  • Business knowledge
  • Kiosks
  • In box CD-Roms
  • Customer website
  • Integration with other systems
  • ...and more.

 

 

 

To find out more about what Virtuaphone can do for you, select another option from the menu or contact us.