Support Made Easy
Virtuaphone offers a range of tools and functions to make it easier for you to provide outstanding customer care:
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Contact us.
For further information, to arrange a demo or simply to ask a question, use our online contact form or call:
+44 (0) 870 644-7679
Summary
Virtuaphone is much more than a just a online representation of a handset. It is a unrivalled simulation that lets you navigate through the menus and the functions of any handset meaning your customers' queries or problems can be resolved quickly and accurately.

Virtuaphone is a fully stocked support and retail solution. In addition to providing as-live use of mobile devices the support suite provides easy access to important device and tariff information. These applications will improve the efficiency of your support and your retail staff.

What makes it special?
  • The Virtuaphone Simulator's unique navigation is managed in four ways: unrestricted search; Free-roam; 'a2b' journeys; and scenarios.
  • Virtuaphone's unrivalled ability to automatically generate scenarios coupled with our emulation of all menus and screens has the same effect of buying up to 1,300 scenarios.
  • This combination of powerful features, along with associated content, makes Virtuaphone the ideal solution for your Customer Service; Sales Promotion and Training needs.
  • It uses standard Internet-based technologies and will simply slot into your existing Intranet or Internet sites.
  • There are now new applications that can be used in conjunction with the Simulator: handset wizards , tariff wizards , and Troubleshooter
  • It takes us up to 4 weeks to build a Simulator from scratch
  • We use network specific devices for accurate emulation
  • We never tire of enhancing our already outstanding solution. It just keeps getting better and more relevant.

To find out more about what Virtuaphone can do for you, select another option from the menu or contact us.