Support Made Easy
Virtuaphone offers a range of tools and functions to make it easier for you to provide outstanding customer care:
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Contact us.
For further information, to arrange a demo or simply to ask a question, use our online contact form or call:
+44 (0) 870 644-7679

 

Virtuaphone is a feature rich support and marketing solution. As well as providing as-live use of mobile devices and easy access to important handset information. Our applications will enhance your training, support and promotional activities.
Application
Where it fits
Much more than a support site.
Virtuaphone started out as a call centre application to make resolving handset queries fast and accurate.
This is still an essential part of Virtuaphone. But our entire solution has grown with the demands of the industry.
Retention is the key.
Mobile telecoms companies are no longer able to sustain price-driven customer acquisition battles, and the focus now shifts to retention and loyalty.
Training & knowledge.
As devices become ever increasingly complex it is even more important that your customers interact with knowledgeable agents.
One product many uses.
Our approach is data is distinct to presentation. This means that we can re-purpose our solutions in very short lead times.