• Providing access to devices is important to allow support and sales staff to become familiar with its features. It is impractical to actually provide the devices. Virtuaphone's unique approach and features represents a viable alternative.
• For sales familiarity improves understanding the positioning and enables staff to talk confidently about devices.
• For Support an enhanced level of device understanding has a positive impact on the time taken to resolve queries.

• Virtuaphone's functions of search and a2b provide constant assistance to staff, automatically generating routes through to all of the content in a given device. This means that less formal training is required (and of course less resource drain on technical teams).

• Typically a new device will be available in up to 4 weeks. Working from prototypes this means that fully functioning Virtuaphone Simulators could be available to staff before the devices are available to buy.

To find out more about what Virtuaphone can do for you, select another option from the menu or contact us.