Support Made Easy
Virtuaphone offers a range of tools and functions to make it easier for you to provide outstanding customer care:
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For further information, to arrange a demo or simply to ask a question, use our online contact form or call:
+44 (0) 870 644-7679
Sales & Marketing
Alongside the tangible business benefits that are clear advantages that our product can offer, though these may be a little more difficult to quantify.

Repeat purchase.

  • A significant factor in phone purchase decisions is satisfaction with customer service. Virtuaphone's ability to improve advisor knowledge and enable rapid query resolution will go a long way to create a positive experience for your customers.

Cross sell.
  • Virtuaphone can provide a great way to promote services or features. Offers on Video Messaging could be tied in to a scenario. Similarly WAP content can be emulated in the same way that a phone is opening up promotional possibilities around downloading content.

Multi channel support
  • As well as the obvious web marketing channel Virtuaphone is capable of being used in e-mails or on CD-ROMs. It is even possible to send scenarios as text messages.

One tool, many functions.
  • While originally a customer service tool, Virtuaphone has many valuable applications. Lucid Products does not charge for the amount of use you get out of our product and so it make financial sense to reuse!



To find out more about what Virtuaphone can do for you, select another option from the menu or contact us.