Have you considered just how much time your staff spend moving from one web site to another to find the answers to questions? Whether that is a pricing enquiry, a handset support call or retention
activity, time is wasted because service agents have to access many different intranet or internet sites. Not only is this a cost to the bottom line, but also affects the way that your customers view your company.
Customer
satisfaction
technology
The very latest tools to keep your customers delighted, while driving down costs.
technology
The very latest tools to keep your customers delighted, while driving down costs.
The jewel in the Virtuaphone crown. Unique & powerful.
The fastest way to find the right plan or device.
Web and call center scripting designed for mobile phones.
Bring your devices to life for your online customers.
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One name. Many solutions.
The idea that information can be re-used to suit a different audience is core to our products. Everything within the Virtuaphone suite can be tailored.
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Try Virtuaphone live online
For a no-obligation demonstration of the Virtuaphone suite, including a simulation of the Nokia E65, pricing tools and handset wizards, click here.
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Cost reduction, operational improvements
Our range of support tools and applications are geared to reducing costs and increasing customer satisfaction.
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Customer Support
 Reduction in handle times. Increase in First call resolution. Less burden on 2nd level support. Increased agent competence.
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